At Namma Angadi, we value your trust and strive to provide you with the best shopping experience. Our Refund Policy ensures that any issues with your orders are resolved fairly and promptly. Please read the details below:

Refund Eligibility

Refunds are applicable under the following conditions:

1. You received a damaged, defective, or incorrect product.
2. Your return request was approved after inspection.
3. The product is in its original condition, with all tags, packaging, and invoices intact.

Refund Process

1. Initiate a Return

   • Email us at contact@nammaangadi.com within 7 days of receiving the product.
   • Provide your order number, a description of the issue, and supporting images (if applicable).

2. Inspection and Approval

   • Once the returned product is received, our quality team will inspect it.
   • Refunds will be approved only if the product meets the return eligibility criteria.

3. Refund Timeline

   • Approved refunds will be processed within 7-10 business days after inspection.
   • Refunds will be credited to your original payment method or as store credit, based on your preference.

Non-Refundable Items

Refunds are not applicable in the following cases:

1. Items marked as final sale or non-returnable on the product page.
2. Products damaged due to misuse, improper handling, or wear and tear.
3. Returns initiated after 7 days of receiving the product.

Refund Shipping Charges

1. If the return is due to a mistake on our part (e.g., defective or incorrect item), we will cover the shipping cost.
2. For other cases, shipping charges are non-refundable.

Order Cancellations

1. Orders canceled before they are shipped will be fully refunded.
2. Once the order is shipped, cancellation is not possible.